Historical
inequalities condition new social developments. (1) In virtually every
society at the dawn of the 21st century, polarities of income, class,
color, and space are translating into a digital divide. (2) This divide
is between those who can access and use phones, computers, and the
Internet and those who cannot. There are economic, cultural, and also
spatial dimensions to this divide, because, for example, the lower
income inner city community is excluded structurally and physically,
living in unmarked but well defined neighborhoods with different or
fewer resources.
Digital divide measures usually focus on individual
or household access. However, the digital divide also involves social
applications of technology together with the content of networked
information. Government surveys provide the most authoritative data
to date on access. United States government statistics indicate
household rates of access as: telephones 94.2%, computers 51.0%
and Internet access 41.5%. At the highest income levels (annual
household income of $75,000 or more) computers are in 86% of the
households, with little difference between Blacks and whites at
this income level.
But on the whole the digital divide is also a color
divide, or as the U.S. Department of Commerce put it in 1999, "The
digital divide is fast becoming a ‘racial ravine.’"
(3) The current gap between Blacks and whites can be seen in 2000
household rates: 46.1% of all white households have Internet access,
as against 23.5% of Black households. (4)
In addition to home and work, people access computers
and the Internet in public settings such as government institutions
(e.g. libraries and schools), commercial enterprises (e.g. copy
shops and private business schools), and other venues making up
the public sphere. (5) We call this public computing: public access
to and use of information and communications technology. The community
technology center (CTC) is a generic name given to a computer lab
open to the public. Especially with recent government and private
funding, CTCs are multiplying. They have formed into associations,
often funding related, at the local, state, and national levels
(table 1). Toledo, Ohio, the location of this study, is typical,
with three associations at work, sometimes in coordination. (6)
Table
1. Community Technology Center Associations: Toledo, Ohio,
and US, with Excerpted Mission Statements |
LOCAL
|
Coalition
to Access Technology and Networking in Toledo (CATNeT) ·
Founded 1996
· 22 members |
...
to contribute to the empowerment of low income citizens and
community-based organizations by providing or facilitating access
to the technological tools that are more routinely available
to our community's more affluent citizens and organizations. |
STATE
|
Ohio Community
Computing Centers Network (OCCCN)
· Founded 1995
· 39 members |
... dedicated
to expanding access to technology in Ohio's low-income communities.
... Supports the efforts of centers that provide free public
access to computers and the Internet for members of their communities. |
NATIONAL
|
Community Technology Center
Network (CTCNet)
· Founded 1990
· 450+ members
|
... provide
opportunities whereby people of all ages who typically lack
access to computers and related technologies can learn to use
these technologies in an environment that encourages exploration
and discovery and, through this experience, develop personal
skills and self-confidence. ... offers resources ... [to] facilitate
telecommunications, print, and in-person linkages enabling members
to benefit from shared experience and expertise. ... a leading
advocate of equitable access to computers and related technologies;
it will invite, initiate, and actively encourage partnerships
and collaborations with other individuals and organizations
that offer resources in support of its mission; and it will
strive, in every arena, to bring about universal technological
enfranchisement. |
The actual development
of public computing labs far exceeds the membership of the various
associations. Preliminary results of a census of public computing
in Toledo indicate numbers exceeding 120 sites, and generally for
every competitive funding opportunity applicants far outnumber grant
recipients.(7)
Theoretical framework
Our general
research focus is on community technology centers in urban poor
communities, especially communities of color. Our specific research
question for this paper is this: How does social capital structure
power in a community technology center (CTC) and influence its programs
and effectiveness for local residents? (Social capital, as we shall
discuss below, describes the social relationships, expectations,
obligations, and norms that facilitate productive human activity.)
Historical
context
This research
question is anchored in theoretical concerns about how the organization
of society establishes the context for and conditions the sustainability
of the African American freedom struggle. We are interested in how
public computing can play a role in this freedom struggle. This
struggle has been the theme of the Black experience, involving the
dialectical interplay of social forces internal and external to
the Black community. This dialectic is sometimes hidden under the
ideological banner of nationalism versus integrationism, but the
objective dynamic is that all organizations and movements of the
Black freedom struggle use resources from both internal and external
sources, as well as face obstacles from both as well. The success
of an organization or movement depends on its resources being more
powerful than the obstacles it faces.
Thus the two
concepts of community and power are the main foci of the scientific
literature that sets the context for our research question. Citing
this literature, we formulate a theoretical framework for the case
study and provide the basis for interpretation of our results.
The African
American community is rooted in a history of struggle. (8) It came
into being as the result of the global expansion of capitalism by
means of four centuries of the slave trade. It has experienced three
fundamental historical stages: slavery, tenancy, and industry. Each
of these stages has ended and transitioned into the next based on
disruptive processes: the Atlantic slave trade, the emancipation
process from slavery, and the mass migration from the rural agricultural
south to the urban industrial north. Beginning in the 1970's, another
disruptive transition became apparent, as suggested by the new concepts
used to describe the crisis: unemployment became structural and
permanent unemployment, homelessness emerged, stagflation, etc.
The economic expansion and political expansion of democratic inclusion
that lasted from World War II through the 1960's was ended and a
reversal began.
Table 2. Structural Parameters for Black Middle Class Advancement,
1950-1990
In his study
of the Black middle class, Landry suggests a conceptual map
of decades (table 2). (9) The 1950s was a decade of expanding
economics but an absence of reform politics. The 1960s ushered
in reform politics on top of economic expansion, and the Black
middle class grew and advanced. In the 1970s, reform politics
continued but the economy stalled; the Black middle class held
steady. The 1980s, with neither an expanding economy nor reform
politics, was another decade of relative incremental growth
of the Black middle class. This meant that the 1960s saw an
unprecedented and short-lived growth of the Black middle class.
Community
Context
The 1970s
and 1980s also produced unprecedented poverty in the inner cities
of the United States. Wilson advances three concepts that sum
up changes in the social organization of Black community life
during this time: social buffer, social isolation and concentration
effect. (10) These concepts capture the crisis facing Black
people being marginalized through the birth process of the information
society. Wilson states his argument:
“I
believe that the exodus of middle- and working-class families
from many ghetto neighborhoods removes an important "social
buffer" that could deflect the full impact of the kind
of prolonged and increasing joblessness that plagued inner-city
neighborhoods in the 1970's and early 1980s. ... Thus, in a
neighborhood with a paucity of regularly employed families and
with the overwhelming majority of families having spells of
long-term joblessness, people experience a social isolation
that excludes them from the job network system that permeates
other neighborhoods. ... The social transformation of the inner
city has resulted in a disproportionate concentration of the
most disadvantaged segments of the urban Black population, creating
a social milieu significantly different from the environment
that existed in these communities several decades ago.”
(11)
As a result,
the last quarter of the 20th century gave rise to a new Black
middle class and a new-impoverished class.
The old
Black middle class contained entrepreneurs, service professionals,
and farmers. The new Black middle class has almost no farmers,
and the service professionals have become overwhelmingly employed
by the state. Over 70% of Black women with college degrees and
50% of Black men with college degree work for government. (12)
This process started during Reconstruction after the Civil War,
when government employment was the main avenue open to Black
upward social mobility. It continues today as affirmative action
applies only to employment in the state and in those private
firms with government contracts.
While charting
the main feature of what he calls the "network society,"
Castells analyses unprecedented urban poverty on a global scale.
He argues that the new impoverishment and social exclusion is
a systemic feature of this period.
This widespread,
multiform process of social exclusion leads to the constitution
of what I call, taking the liberty of a cosmic metaphor, the
black information holes of informational capitalism. ... Social
exclusion is often expressed in spatial terms. The territorial
confinement of systemically worthless populations, disconnected
from networks of valuable functions and people, is indeed a
major characteristic of the spatial logic of the network society.
(13)
Elsewhere,
applying this analysis to the United States, he describes the
informational city as a dual city. By dual city, I understand
an urban system socially and spatially polarized between high
value-making groups and functions on the one hand and devalued
social groups and downgraded spaces on the other hand. ... The
power of new information technologies, however, enhances and
deepens features present in the social structure and in power
relationships. (14)
In this
context we apply the concept of social capital to the inner
city African American community. (15) Social capital, contrasted
with physical capital (e.g. machines) and human capital (e.g.
education), describes the social relationships, expectations,
obligations, and norms that facilitate productive human activity.
(16) Putnam measured U.S. social capital over the 20th century.
Collecting
longitudinal data on American participation in all sorts of
organized groups, he found that since roughly 1960 there has
been an across the board decline in social capital. His thematic
metaphor is that people used to bowl in organized leagues, and
now are "bowling alone."
Putnam makes
a distinction between bonding social capital, relationships
within a group, and bridging social capital, relationships that
link a group with others. These two types of social capital
together make up the social capital of any given social group.
Bonding
social capital is good for undergirding specific reciprocity
and mobilizing solidarity. Dense networks in ethnic enclaves,
for example, provide crucial social and psychological support
for less fortunate members of the community. ... Bridging networks,
by contrast, are better for linkage to external assets and for
information diffusion. ... Moreover bridging social capital
can generate broader identities and reciprocity, whereas bonding
social capital bolsters our narrower selves. (17) The distinction
between bridging and bonding social capital plays a particular
role when a community lacks key resources, for instance, money.
[A]mong
the disadvantaged, "bridging" social capital may be
the more lucrative form. All told, people in economically disadvantaged
areas appear to suffer doubly. They lack the material resources
to get ahead, and they lack the social resources that might
enable them to amass these material resources. (18)
Discourse
The concept
of the public sphere has been debated since its historical exegesis
from European intellectual history by Habermas. (19) The pubic
sphere is a social ecology for relevant discourse that shapes
policy, public opinion, and the dominant intellectual themes
of an era.
Dawson critiques
Habermas in such a way that we can connect Putnam to our focus
on the dual city. (20) Habermas concludes that the public sphere
of capitalist society is a bourgeois phenomenon, but Dawson
utilizes a concept from feminist theory to argue that the Black
community has always had a "subaltern counterpublic"
as the social basis for resistance.
An independent
Black press, the production and circulation of socially and
politically sharp popular music and the Black church have provided
institutional bases for the Black counterpublic since the Civil
War. (21)
After articulating
an analysis of the same economic transformation discussed by
Landry, Wilson, and Castells, Dawson states:
“[T]he ideological and political restructuring that accompanied
this transformation was decisively accomplished in the 1980s
by a number of extraordinary conservative regimes including
those of Margaret Thatcher, Helmut Kohl and Ronald Reagan.”
(22)
He then
asks what continues to be a relevant research question in and
after the same period discussed by Landry, Castells, and Wilson:
“The
question before us becomes, what is the basis in the 1990s for
restructuring an oppositional subaltern public in the aftermath
of a rightist backlash of historic proportions. “(23)
In sum,
our approach to community examines the dual city (Castells)
for social capital (Putnam) in the socially isolated Black inner
city (Wilson) to produce a Black counterpublic sphere (Dawson)
by means of a community technology center.
Social
Movements
Morris analyses
the institutions that the Black counterpublic relied on during
the civil rights movement in a case study of the Montgomery,
Alabama, bus boycott movement in the 1950's led by Martin Luther
King. (24) He employs an "indigenous perspective"
use of resource mobilization theory to define the Black movement:
Resource
mobilization theory emphasizes the resources necessary for the
initiation and development of movements. They include formal
and informal organizations, leaders, money, people, and communication
networks. (25)
Landry describes
how the Montgomery movement was led by a young middle class
minister, Martin Luther King Jr., but was sustained by poor
Blacks of the city, domestics, garbage collectors, and unskilled
laborers as well as Blacks of other classes. (26)
Landry's
data on this broad-based mobilization supports Morris in arguing
the primacy of internal resources.
Morris anticipated
Putnam's distinction between bonding and bridging social capital.
The basic resources enabling a dominated group to engage in
sustained protest are well developed internal social institutions
and organizations that provide the community with encompassing
communication networks, organized groups, experienced leaders,
and social resources, including money, labor, charisma, that
can be mobilized to attain collective goals. ... The significance
of outside resources, in this view, lies in the help they can
give in sustaining movements. However, our evidence suggests
that they are not a causal determinant. (27)
Cyberpower
Jordan advances
the notion of cyberpower and identifies three interrelated regions
of cyberpower, "the individual, the social, and the imaginary."
(28) Cyberpower—the effect of online activity on power—can
be measured and mapped. We use three definitions of these types
of cyberpower:
-
individual:
gaining skills and connections for oneself
-
social:
gaining skills and connections for a group
-
imaginary
or as we renamed it, ideological: gaining skills and making
connections in order to advance the imaginary: a vision,
a movement, an ideological purpose.
Jim Walch
argues for a research agenda in this area:
"A
new, 'wired' political community is emerging, a net-polis. The
contours and nature of this political community are only in
formation, nebulous. The task of research is to study what is
happening, why, and what possible patterns might emerge. A major
concern—for politicians, scholars and citizens—is
maintaining democratic values in cyberspace: equal access, responsibility,
representativity, public control and accountability". (29)
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